How you request IT support and access resources has changed.

The new IT Services Portal is your one-stop location to:
  • Search for answers to your technical questions
  • Submit support and service requests
  • Check ticket status


Using the IT Services Portal will help to expedite your ticket and enhance IT’s ability to serve the TRU community as efficiently as possible.

Click here to access the new IT Services Client Portal

Please note that clients are no longer able to access this Web Help Desk client portal.

Password Recovery Portal:  https://myid.tru.ca

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